Effective Date: March 3, 2025
Rad Surf (“we”, “us”, or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website https://theradsurf.com or purchase our products and services. By using our website, you agree to the terms of this Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at teamradsurf@gmail.com.
- Information We Collect
We collect two types of information when you interact with our website: personal information and non-personal information.
A. Personal Information
Personal information is any data that can be used to identify you, such as:
- Contact Information: Name, email address, phone number
- Billing and Shipping Information: Shipping address, billing address, payment details
- Account Information: Username and password (if you create an account)
- Transactional Information: Order history, product preferences
B. Non-Personal Information
Non-personal information is data that does not identify you individually, such as:
- Usage Data: Information about how you use our website, such as browsing activity, pages visited, time spent on the website, and clicks
- Device Information: IP address, device type, operating system, browser type
- Cookies: Information about how we track your activity on our site to improve user experience (see Cookie Policy below)
- How We Use Your Information
We use the information we collect for several purposes:
- To process and fulfill orders: Your personal and payment information is used to process your orders, deliver products, and send order updates.
- To improve our website and services: We analyze user behavior to improve the user experience, optimize site performance, and troubleshoot any issues.
- To communicate with you: We may contact you about your orders, respond to customer service requests, or send you marketing and promotional materials (if you opt-in).
- To comply with legal obligations: We may use your data to comply with applicable laws, prevent fraud, or protect our rights.
- Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties to assist with business operations, such as:
- Payment Processors: We share payment details with trusted payment processors to complete transactions securely.
- Shipping Partners: We share shipping information with delivery services to fulfill your orders.
- Marketing Services: If you opt-in to receive newsletters or marketing emails, we may share your email address with third-party marketing platforms.
- Legal Compliance: We may disclose your information to comply with legal requirements, enforce our policies, or protect our rights.
We take steps to ensure that any third-party service providers maintain the confidentiality and security of your personal data.
- Cookies and Tracking Technologies
Our website uses cookies, web beacons, and other tracking technologies to enhance your experience. These tools help us:
- Personalize your shopping experience
- Analyze website performance
- Offer targeted advertisements
You can manage your cookie preferences by adjusting your browser settings. However, disabling cookies may limit your ability to use certain features of the site.
For more detailed information, please see our Cookie Policy.
-
Data Security
We take reasonable steps to protect your personal information from unauthorized access or disclosure. We use industry-standard encryption to protect payment information and secure servers to store personal data. However, please note that no system is completely secure, and we cannot guarantee the security of data transmitted over the internet. -
Your Rights
Depending on where you reside, you may have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.
- Data Portability: You may request a copy of your personal data in a machine-readable format.
- Withdraw Consent: If we are processing your data based on your consent, you can withdraw your consent at any time.
If you wish to exercise any of these rights, please contact us at teamradsurf@gmail.com.
-
Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it. -
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this Privacy Policy periodically for any updates. -
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Rad Surf
Email: teamradsurf@gmail.com